Flexible Seating Policy!
All tickets are show-specific and cannot be returned; however, we are able to accommodate exchanges via email at email@example.com until June 6. If after June 6 you are unable to attend the performance for which you purchased tickets, we encourage you to attend an alternative performance and we will make every effort to seat you on a "stand-by" basis. In order to best accommodate such situations, please arrive no later than 20 minutes before the scheduled performance and advise our ticketing staff that you are requesting "stand-by" seating. If space is available 5 minutes prior to the performance, you will be seated. Please note that if you originally purchased Reserved tickets we cannot guarantee your seats in the reserved section for the alternative performance. Thank you for your cooperation!
Please notify firstname.lastname@example.org if you need special accommodations for seating arrangements.